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A Reputation for Excellence
Joining the HBA of Greater Springfield instantly identifies your business as a true professional in the industry. The HBA of Greater Springfield takes great care to make sure its members are held to the highest standard of professionalism. Members must keep record of general liability and workers’ compensation insurance on file at the HBA office, for the protection of their customers. Builders’ references are checked and their work is inspected by other builder members prior to their acceptance into the association. Once a member, businesses are held to high professional standards through peer accountability, customer satisfaction reports, and complaint resolution procedures. Perhaps most importantly, these and other efforts to maintain a standard of excellence are regularly communicated to the community and potential customers, so THEY KNOW the value of doing business with reputable HBA members.
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